There are several ways to pay your Todd-Wadena Electric Cooperative bill, giving you the opportunity that works for you.
SmartHub
Todd-Wadena Electric Cooperative offers the latest technology to help you manage your electric account 24/7 by computer or smartphone with a free online application called SmartHub.
- Make a payment
- Check your electric usage
- Notify us of account issues
- Receive email or alerts
- Communicate directly with the cooperative
- Sign up for load control notifications
- Dual Fuel
- Air Conditioning
- Gensets (commercial accounts with generator)
- Irrigation Control (irrigation accounts)
- Peak Alerts (commercial accounts without generator)
SmartHub is easy to navigate. It’s simple and quick to make a payment or view energy usage. Follow these steps to steps to set up your FREE SmartHub account.
Other Ways to Pay
Pay Online Without SmartHub
Don’t have a SmartHub account? Pay Now is another convenient way to pay your bill.
Pay by Mail
If you pay your bill by mail, we suggest mailing your payment at least five business dates before the due date to ensure your payment is received by the due date. Mail payment and the bottom portion of your bill.
Pay by Phone
Call (844) 971-1080 to pay your bill by phone 24 hours a day with a major credit/debit card (MasterCard, VISA, or Discover) or by providing your checking or savings account information. Please have your account number ready, it can be found on the top right-hand corner of your Todd-Wadena Electric Cooperative bill.
Pay in Person or at the Drop Box
You can make payments at the Cooperative’s headquarters in Wadena, during our business hours. A payment drop box is located near the exit at the headquarters building. Payments placed in the drop box will be posted by the end of the next business day.
Third-Party Payment Processors
It is not recommended for members to use third-party payment processors. We do accept these payments, but we cannot guarantee payments, fees and/or charges not made directly to the Cooperative. TWEC recommends using SmartHub if members want to pay online.
Variable Budget Plan
The variable budget plan recalculates each month based on a rolling 12 months’ usage. The variable budget accounts for fluctuation in weather and how you use electricity each month. Therefore, your bill amount may vary monthly. Must be a member for at least 12 months before you can enroll in the variable budget plan.
AutoPay
Join the AutoPay program and have funds automatically deducted from your credit/debit card (MasterCard, VISA, or Discover), checking, or savings account each month. Never worry about a late payment again!
Program Details
- Your electric bill will be deducted from your bank account or credit/debit card (MasterCard, VISA, or Discover) automatically.
- Payments will be withdrawn on the bill’s due date as stated on your bill.
- Payments declined or rejected for any reason will be subject to finance and/or additional charges.
