There are several ways to pay your Todd-Wadena Electric Cooperative bill, giving you the opportunity that works best for you.
SmartHub
Todd-Wadena Electric Cooperative offers the latest technology to help you manage your electric account 24/7 by computer or smartphone with a free online application called SmartHub.
- Make a payment
- Enroll in Auto Pay
- Sign up for paperless billing
- Check your electric usage
- Notify us of account issues
- Receive email or alerts
- Communicate directly with the Cooperative
- Sign up for notifications concerning your account
- Sign up for load control notifications
SmartHub makes it easy to manage your electric account—whether you’re making a payment, checking energy use, or updating your information. Explore our step‑by‑step guides (videos and PDFs) below-
Pay Online
Don’t have a SmartHub account? Pay Now is another convenient way to pay your bill.
Pay By Mail
If you pay your bill by mail, we suggest mailing your payment at least five business days before the due date to ensure your payment is received by the due date. Mail payment and the bottom portion of your bill.
Pay In Person
Prefer to pay your bill face-to-face? Visit Todd-Wadena’s headquarters in Wadena.
Office Hours
- Labor Day – Memorial Day: Monday–Friday, 8:00 a.m. – 4:30 p.m.
- Memorial Day – Labor Day: Monday–Friday, 7:00 a.m. – 3:30 p.m.
A payment drop box is located near the exit at the headquarters building. Payments placed in the drop box will be posted by the end of the next business day.
Pay By Phone
Call (844) 971-1080 to pay your bill by phone 24 hours a day with a major credit/debit card (MasterCard, VISA, or Discover) or by providing your checking or savings account information. Please have your account number ready, it can be found on the top right-hand corner of your Todd-Wadena Electric Cooperative bill.
Third-Party Payment Processors
It is not recommended for members to use third-party payment processors. We do accept these payments, but we cannot guarantee payments, fees and/or charges not made directly to the Cooperative. TWEC recommends using SmartHub or the PAY NOW button on our website if members want to pay online.
Variable Budget Plan
The variable budget plan recalculates each month based on a rolling 12 months’ usage. The variable budget accounts for fluctuation in weather and how you use electricity each month. Therefore, your bill amount may vary monthly. Must be a member for at least 12 months before you can enroll in the variable budget plan.
