COVID-19 Update

Todd-Wadena Electric Cooperative COVID-19 Response

March 17, 2020- The Coronavirus (COVID-19) has been declared a Global Pandemic by the World Heath Organization. The President of the United States and Minnesota’s Governor have declared a state of emergency.

Todd-Wadena Electric Cooperative’s office will be closed to the public effective March 18th until further notice. We will not allow access to the general public, vendors or unauthorized personnel, to ensure that we keep our employees and members healthy and safe. Todd-Wadena Electric Cooperative is proactively taking steps to protect employees’ health and safety to preserve our ability to maintain essential services to our members.

“TWEC is committed to deliver safe, reliable, and affordable electric service to our members, and we need our employees to be healthy and safe to do so,” said Dan Carlisle, President/CEO of Todd-Wadena Electric Cooperative.

Line workers will continue to respond to power outages as they arise. If a home visit is required for a TWEC employee, a few additional questions may be asked prior to their visit. “Please be patient with our crews as they perform their duties. These extra precautions are being made for the safety of members and employees,” said Carlisle.

For members who typically make your payments in person, please utilize the drop box located in front of our office. Members can also make a payment by phone through the Interactive Voice Response (IVR) line at 877-999-3398. Additional payment options include by mail, or online through SmartHub.

Todd-Wadena Electric Cooperative (TWEC) is a not-for profit distribution cooperative that is owned and controlled by the members they serve. TWEC is located in Wadena, has 8,900 member services in place with approximately 2,250 miles of line. TWEC’s service territory includes a majority of the rural areas of Todd and Wadena counties along with portions of Becker, Cass, Douglas, Hubbard, Ottertail and Morrison counties.