Critical Service

Todd-Wadena Electric Cooperative keeps a Critical Service list to note households with an occupant dependent on life-support equipment. Qualifying equipment includes respirators, oxygen concentrators, ventilators, home dialysis and other equipment for human life-threatening medical conditions.

  • If you are on Todd-Wadena’s Critical Service Load list, we can notify you prior to a planned outage allowing you to make alternative arrangements. In the event of an unplanned outage, the cooperatives restoration process requires the backbone of the system to be restored first, members on the Critical Service Load list will be placed at the top of the restoration list.
  • Members with critical health issues should be prepared with back-up plans in case of an outage.

If you believe your household qualifies for the Critical Service Load list, please contact the cooperative office at 631-3120 or 800-321-8932 or send us an email.